In every aspect of business, a simple miscommunication or missed language cue can negatively impact employees, leaders, and stakeholders. With many companies doing business with countries overseas, creating a strong, clear communication environment...
More and more, companies are realizing the positive return on investment they get from training employees with limited English proficiency. These employees, otherwise known as ESL employees or English as a second language employees, are valuable...
Learning a new language can be intimidating, and for good reason – it’s a tough job! Fortunately, though, it doesn’t have to be as big of a challenge or as time consuming as you think. We’ve talked before about focusing on the practical application...
A company’s brand is its identity. Many businesses go to great lengths – and spend a lot of money – to make sure their brand is communicated clearly and consistently to consumers. With marketing departments working overtime to maintain brand...
Competition for good employees is fierce. You’re not just competing against companies within your own industry for great employees, you’re competing against many other industries, too. How to Attract and Retain Millennials in the Workforce In...
We’ve all heard the famous Benjamin Franklin quote that says, “By failing to prepare, you are preparing to fail.” Sometimes, especially in the busy day-to-day operations of running a business, it’s easy to get bogged down in the details and forget...
Meetings are an important part of every business. From long, in-depth planning sessions to quick pre-shift team meetings, it’s important your staff members are engaged in the topic at hand. This applies to your employees whose primary language...
Companies that employ a multilingual workforce face a unique challenge when it comes to workplace communications. While English may be the common language in business, that doesn't mean everyone is equally proficient. This can lead to...
When it comes to customer service, language barriers can be some of the biggest obstacles businesses face. Miscommunication can lead to frustration on both sides, often resulting in customers not getting the help they need. Over 7,000 different...