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You and your employees want the same thing. Sometimes it may not seem that way, but it’s almost always true. By and large, employees want to be top performers. They want to work as part of a high-performing team. They want to be productive and...
Online English Teacher: “... And how did that make you feel? Lower Intermediate Online ESL Student: (the sound of typing in the background) “In this situation, I feel drab.” Student-constructed answers such as in the previous example are nothing...
With foreign-born employees making up nearly 17% of the workforce – and up to nearly 25% in service industries – chances are good that you have some LEP (Limited English Proficiency) employees on your staff. Communication barriers exist, and it’s...
With experience in language instruction comes the art of clearly conveying the subtle nuances of words, and lately I have been reminding myself of the difference between assumptions and expectations while designing online learning courses. I tell...
Training isn’t a line item on a budget or a task to mark off your to-do list. It’s a necessity that keeps your doors open and you and your staff employed. You likely have many employee training topics that are unique to your business, such as how...
There are few things as vivid in my memory as the first five minutes of my first class as a university student. I was sitting in an auditorium with about 150 fellow classmates when the professor walked in like the opening act of a concert and...
Online learning has certainly been put to the test in recent months by school systems, universities, and individuals with no other option. Many have been embracing the change full speed ahead and are discovering a world that continues to completely...
What does it mean to operate in a global market? Economists say it happens when a company buys or sells goods and services in different countries of the world. Experts estimate that emerging markets offer over $30 trillion in sales potential, so it...
Today’s successful business leaders recognize that reaching out to Spanish-speaking employees in their own language is just as important as helping them learn English. When managers and co-workers work to learn phrases in Spanish, engagement...