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Understanding, and being understood, is crucial to feeling safe in serious situations. For those who are unfamiliar with the languages spoken by healthcare providers, this is not always a given. Over-the-phone interpretation is critical in...
Companies often have an idea of the return on investment they expect to receive when investing in online English courses. However, one by-product that is often overlooked is the potential to discover existing talent that may not otherwise have...
In my previous blog post, Maintaining Communication with Management throughout Online Learning Courses, I suggested instructors taking into consideration the frequency of their communication, balance of positive to negative feedback, and the weight...
With the presence of online learning courses in a variety of industries comes the need for instructors to adapt to a wide variety of company cultures. A comfortable level of understanding of a company’s culture takes time, and a considerable amount...
I often get questions from clients about the advantages of grammar-less language learning. The simple answer is this: time. Many busy professionals don’t have time or patience to learn all of the nuances of another language. The traditional...
With the holidays right around the corner, it’s time to start thinking about how you’ll celebrate with your employees. Traditional ways to spread cheer may unintentionally exclude some employees. In today’s multicultural workplace, it may be time...
It’s been 7 years since I left Russia where I was using Russian on a daily basis. I haven’t had more than a handful of conversations since them, and needless to say my Russian is rusty. However, like many who are bilingual can identify with, there...
Trainers at any company are constantly tasked with providing relevance to their training topics. Whether you’re running a full-day workshops or quick pre-shift meetings, you have to clearly draw the line between what you’re teaching and how...
In today’s global business environment, you more than likely have bilingual employees as part of your workplace team. While Spanish may be one the most common native languages of your bilingual employees, it’s by far the only one. Here at Workplace...